Refreshed Salesforce (Spring 21) Service Cloud Consultant Exam Dumps 2021
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Real service cloud consultant Spring ’21 exam dumps

Exam title: Salesforce Certified Service cloud consultant Spring ’21

Certification name: Salesforce Certified Service Cloud Consultant

Exam code: service cloud consultant

Total questions: 60

Last Updated:
(7 customer reviews)

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About Salesforce service cloud consultant Exam (Spring-21 Release)

The Salesforce Service Cloud Consultant Certification is specifically meant for the candidates who possess the necessary expertise to implement Salesforce Service Cloud applications in a client-facing capacity. It required the candidate to have proven expertise in deploying and configuring a Salesforce platform. To qualify for this certification, one must have a minimum of five years of relevant working experience with Salesforce, preferably in an on-site capacity. Some companies also require candidates to have a working experience of at least two years with the company. Before applying, it is recommended that a candidate for the certification undergoes a demo or training session with a Salesforce consultant or use our updated and valid service cloud consultant Exam questions. This will help in the evaluation of the candidate’s skills and knowledge about the usage of the software.

Basic Model of Salesforce service cloud consultant Certification Exam

The basic curriculum of the salesforce certification consists of subjects such as technology management, configuration management, and deployment of cloud solutions. Based on the topics covered in the exam outline, candidates can choose to either sit the exam online or the actual exam. Candidates who successfully complete the course will be entitled to the certificate, which is valid for two years.

Salesforce Service cloud consultant Exam Information

While if you are going to take your service cloud consultant exam you should read below information about detailed exam instructions, time and venue of the exam, registration, and fee details.

  • Exam Questions: 60
  • Exam Formate: Multiple Choice Questions / multiple-select questions and 5 non-scored questions
  • Exam Duration: 105 Minutes
  • Passing score: 67%
  • Exam Cost: $200
  • Retake Exam Cost: $100
  • If you have earned a certification then you need to maintain your certification by passing the exam 3 times in a year, don’t let your credentials expire.

Read more about how to schedule Salesforce Service Cloud Consultant Certification Exam?

Exam Outline:

  • Industry Knowledge: 10%
  • Implementation Strategies: 15%
  • Service Cloud Solution Design: 16%
  • Knowledge Management: 9%
  • Interaction Channels: 10%
  • Case Management: 15%
  • Contact Center Analytics: 5%
  • Integration and Data Management: 5%
  • Service Console: 15%

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