2024 Updated MB-910 Exam Dumps

Exam Title: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)

Certification Name: Microsoft Dynamics 365 Fundamentals

Exam Code: MB-910

Total Questions: 104

Last Updated:


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A Brief Introduction to Microsoft Dynamics 365 Fundamentals MB-910 Dumps

When it comes to IT, the certifications are considered to be as the most effective way to boost the skills and efficiency of the career of IT aspirants. Microsoft has marked its name by launching such IT certifications which have helped a lot of candidates in polishing their skills and marking their success in their field. One of these certifications is the Microsoft Dynamics 365 Fundamentals certification which is concerned with the skills of candidates in managing the feature of the Microsoft Dynamics 365 customer engagement apps. The certification assesses the abilities of the candidate by taking the exam as the prerequisite and the exam code for the assessment is known as MB-910.

The curriculum of the MB-910 follows the skills required for the management of the feature of the Microsoft Dynamics 365 customer engagement apps. To meet the requirement of the current IT world Microsoft has updated the syllabus of the MB-910 exam. You do not have to be worried about this because Dumpsgate has followed up on this curriculum and has updated its MB-910 exam dumps. Authentic and updated exam dumps prepared by the experts have covered all the MB-910 exams with the help of exam questions following the pattern of the exam. So now make your preparation easy by getting help from Dumpsgate MB-910 exam dumps.

What are Microsoft MB-910 exam dumps?

For an enterprise that has just started the setup, a workforce having the skills polished by Microsoft Dynamics 365 certifications will serve as a catalyst for the development. The certification is concerned with the skills relevant to the engagement of customers and relevant features of the Dynamics 365 apps. The process of preparing for the MB-910 exam i.e. assessment makes the candidate capable to demonstrate his basic understanding of customer engagement, relevant operations, and IT skills. To prepare for these skills and to acquire a strong grasp of the relevant knowledge, Dumpsgate offers its MB-910 exam dumps which are designed by IT experts. These experts have designed authentic questions with detailed explanations for your easy understanding.

Who is the target audience of MB-910?

As the exam is more concerned about the features of Dynamics 365 customer engagement apps in an enterprise, the focus is on the candidates with a solid grasp of the concerned skills. The candidate applying for this certification is supposed to have an in-depth understanding and required working experience in n IT enterprise. An understanding of the principles of customer engagement, relevant operations, and IT skills are also required. With this background and preparation material like Dumpsgate MB-910 exam dumps you are fit for applying for the MB-910 exam.

What are the skills measured in MB-910?

The syllabus of MB-910 has changed to make it more relevant and has been implemented from December 27, 2022. This updated curriculum is mentioned as follows for your guide.  microsoft-certified-fundamentals-badge

Describe Dynamics 365 Marketing – 15% to 20% weightage

This domain constitutes 15 to 20 % of the exam and is divided into the following subdomains for the candidate’s guidance. 

Describe Dynamics 365 Marketing capabilities

  • Description of the process for generating and scoring leads with the help of marketing forms and marketing pages
  • Demonstration of how to target customers with the help of segments and subscription
  • Description of email marketing procedures and concepts
  • Description of the process of automatic marketing activities with the help of customer journeys
  • Description of event management features
  • Description of capabilities including Microsoft Teams webinars

Describe marketing-related apps

  • Description of the capabilities of Dynamics 365 Customer Insights which include Audience Insights and relevant Engagement Insights
  • Description of the relevant features of Dynamics 365 Customer Voice

Describe Dynamics 365 Customer Service – 15% to 20% weightage

This domain was previously more detailed and has now been made concise. The domain is narrowed down to focus most relevant skills which are as follows.

  • Description of Customer Service components of Dynamics 365
  • Description of Knowledge Management
  • Demonstration of how to use queues to manage work

Describe Dynamics 365 Field Service – 15% to 20% weightage

The changes in the subdomains of this domain were also made and the results are as follows.

Describing the work order lifecycle

  • Description of the work order
  • Description capabilities of the Inspections feature
  • Description of customer asset management and preventive maintenance processes

Describing scheduling capabilities

  • Description of resource and scheduling processes
  • Description of scheduling options including Schedule Assistant, and Resource Schedule Optimization (RSO)
  • Description of the strategies for proactive customer asset management using the Connected Field Service

Describe Dynamics 365 Sales – 15% to 20% weightage

This domain consists of the following sub-domains

Describing the Dynamics 365 Sales lifecycle

  • Description of leads for qualifying leads
  • Description of processes for qualifying leads
  • Description of the opportunity management process
  • Description of the quote lifecycle
  • Describing forecasting

Description related sales apps

  • Description of features and abilities of Dynamics 365 Sales Insights
  • Description of the features and abilities of LinkedIn Sales Navigator

Describe shared features – 20% to 25% weightage

Identify common customer engagement features

  • Description of Microsoft Dataverse as the foundation for Dynamics 365 apps
  • Description of customers
  • Description of Activities
  • Description of built-in reporting capabilities that include dashboards, charts, and views

Describe reporting capabilities

  • Description of Microsoft Teams integration capabilities
  • Description of email capabilities including App for Outlook
  • Description of how Microsoft Excel and Microsoft Word can be used with Dynamics 365 apps
  • Description of options for analyzing data by using Power BI

Though the syllabus of the MB-910 has changed but there is nothing to be worried about because Dumpsgate has already incorporated these changes in its exam dumps. Exam questions in the MB-910 exam dumps of Dumpsgate include all the domains and sub-domains of the updated syllabus. These exam questions will help you to develop a strong understanding and polish your skills. So now get your preparation material compiled in a single source.

What is the pattern followed by MB-910?

The exam pattern followed by MB-910 is not much different than before as the focus of change was only confined to the syllabus. The pattern of the exam is as follows:

Exam code Microsoft Dynamics 365 Fundamentals certification MB-910.
Exam duration 60 minutes.
Number of questions 40 to 60
Question type MCQs (Multiple Choice Questions)
Passing score 700 out of 1000.
Exam fee $99 USD.
Exam languages English, Japanese, Chinese, Korean, French, Spanish, Portuguese, Russian, Arabic, Italian, and German.

How to prepare for the MB-910 exam?

Since the announcement of the new syllabus for the MB-910 exam, it is thought to be a tough job to prepare for MB-910. Whereas the syllabus of the exam is not changed rather it is more focused down to follow the domains of the exam. If you are worried about the preparation for the MB-910 exam then you do not need to worry about it anymore. Your basic concepts have got you covered and the rest of the job is done by updated Dumpsgate MB-910 exam dumps. These exam dumps include MB-910 exam questions which are designed by experts along with detailed answers for your ease. So now you will be able to cover your exam using a compiled source following all five domains of MB-910. Along with the quality material for the preparation Dumpsgate offers you a long list of perks to enjoy.

What are MB-910 exam dumps?

MB-910 exam dumps offered by Dumpsgate help candidates to cover the syllabus and focused domains of the MB-910 exam. These exam dumps use the pattern which includes MB-910 exam questions. These exam questions boost the candidate’s practice with the type of questions he will encounter in the exam. Along with this, he gets help with the preparation as Dumpsgate exam dumps will help you to do a thorough study of all the concepts relevant to the syllabus of the exam. Furthermore, Dumpsgate makes sure to explain the detail of every domain to make sure that the candidate does not leave any detail of the exam.

What are the advantages of choosing Dumpsgate MB-910 exam dumps?

Following are the advantages offered by Dumpsgate.

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Dumpsgate offers you real and updated exam dumps which cover all the updated syllabus of the MB-910 exam. These exam dumps contain the real and updated exam questions focusing on all the basic concepts.

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The exam questions in MB-910 exam dumps offered by Dumpsgate have updated and detailed answers for your better and in-depth understanding.

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To make you sure that Dumpsgate MB-910 brain dumps are the best preparation source that you can have for preparation, Dumpsgate offers you free PDF demos which are available online.

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Frequently Asked Questions

1. Is the MB-910 exam hard?

According to the point of view of the candidates, MB-910 is considered to be a hard exam. You do not have to worry about it as long as you have Dumpsgate exam dumps as a preparation partner. Because Dumpsgate brings you authentic and updated exam dumps with an aim of focused preparation.

2. How do you beat MB-910?

Beating MB-910 is not a difficult task as long as you are ready to work hard and have the company of Dumpsgate exam dumps. Dumpsgate exam dumps contain all the relevant exam questions which help you cover all of your syllabus. So now ace the MB-910 exam by using Dumpsgate exam dumps.

3. How many questions are in the MB-910 exam?

MB-910 exam contains 40 to 60 questions which are required to be completed in 60 minutes.

4. What is MB-910?

MB-910 certification is concerned with the skills of candidates in managing the feature of the Microsoft Dynamics 365 customer engagement apps.

5. What is Dynamics 365 used for?

Dynamics 365 is an application that integrates CRM (Customer Relationship Management) and ERP with productivity applications and relevant AI tools. The success of an enterprise is based on customer engagement and Dynamics 365 ensures its smoothness and efficiency.

6. Which two components are included in Dynamics 365 Marketing?

Two components of Dynamics 365 are Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP).

7. Is Microsoft Dynamics hard to learn?

It depends upon whether you want to become the technical expert when it comes to Microsoft Dynamics or you want to learn the functional side of it. But learning Microsoft Dynamics makes you fit for the concerned role as it is the essence of a successful enterprise

8. Is Microsoft Dynamics 365 free?

Users can access the free 30 days trial but after the completion of 30 days, the user is required to pay $40 USD per month. This fee of the subscription allows one user to use the services of Microsoft Dynamics 365.

9. What is the difference between Dynamics 365 and Office 365?

Dynamics 365 is more complex than Office 365 as Dynamics 365 offers you Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) while office 365 offers access to useful applications including MS Word, Outlook, and Excel and the related focused productivity services from the internet.

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