Before we learn about Consultant certifications offered by Salesforce, let’s understand who is a consultant. A Salesforce consultant is someone who has to inform the stakeholders about what the requirements of the clients are, design and deploy setup using a platform, and manage client relationships. Thus, using the Salesforce platform, they have to suggest the most productive resolutions.
There are 11 Salesforce Consultant certifications. In this blog, you will get a detailed overview of all these consultant certifications which would help you choose your career path. The perks and benefits of Salesforce Consultant certifications are great. They groom your working skills so you get more employer recommendations. Salesforce certifications also open new doors for opportunities.
2023 latest Salesforce Consultant Certifications list
- Salesforce Certified Business Analyst
- Salesforce Certified Education Cloud Consultant
- Salesforce Certified Experience Cloud Consultant
- Salesforce Certified Field Service Consultant
- Salesforce Certified Marketing Cloud Consultant
- Salesforce Certified Nonprofit Cloud Consultant
- Salesforce Certified OmniStudio Consultant
- Salesforce Certified Pardot Consultant
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Tableau CRM and Einstein Discovery Consultant
1. Salesforce Certified Business Analyst
A Salesforce Certified Business Analyst works with the stakeholders to suggest ways to benefit the business, and to define the needs of the business keeping in view the customer relation.
- Questions: 60 multiple-choice questions and 5 non-scored questions
- Time allotted to complete the exam: 105 minutes (time allows for unscored questions)
- Passing score: 72%
- Registration fee: $200+ tax
- Retake fee: $100+ tax
- Prerequisite: Salesforce Certified Administrator credential
The Salesforce Certified Business Analyst has the following experience:
- 2 years of Business Analyst experience, including demonstrated success in owning and delivering business process improvements
- 2 years of Salesforce Platform experience
Course Outline:
Domain | Weightage |
Customer Discovery | 17% |
Collaboration with Stakeholders | 24% |
Business Process Mapping | 16% |
Requirements | 17% |
User Stories | 18% |
User Acceptance | 8% |
Salesforce Certified Education Cloud Consultant
A Salesforce Certified Education Cloud Consultant has to design and deploy Education Cloud solutions that are favorable for successful customer relations as per the requirements of the business.
- Questions: 60 multiple-choice/multiple-select questions, 5 unscored questions
- Time allotted to complete the exam: 105 minutes (time allows for unscored questions)
- Passing score: 67%
- Registration fee: $200+ tax
- Retake fee: $100+ tax
- Prerequisite: Salesforce Administrator credential
- 2+ years of Salesforce Platform experience
- 1+ years of Salesforce implementation experience in the education industry
- Implemented and supported at least one project involving Education Cloud
- Partner or consultant experience is recommended
Course Outline
Domain | Weightage |
Domain Expertise | 18% |
Education Cloud Configuration | 22% |
Implementation Strategies and Best Practices | 18% |
Solution Design | 19% |
Integration and Data Management | 16% |
Analytics | 7% |
3. Salesforce Certified Experience Cloud Consultant
The Salesforce Experience Cloud Consultant has to design, configure, and deploy Experience Cloud in a specially customized way for customer-relation success.
- Content: 60 multiple-choice/multiple-select questions and up to 5 unscored questions
- Time allotted to complete the exam: 105 minutes (time allows for unscored questions)
- Passing score: 65%
- Registration fee: $200+ tax
- Retake fee: $100+ tax
- Prerequisite: Salesforce Administrator credential
The Salesforce Certified Experience Cloud Consultant should have 6 months of hands-on experience administering or developing on the Salesforce Experience Cloud platform.
Course Outline
Domain | Weightage |
Experience Cloud Basics | 8% |
Sharing, Visibility, and Licensing | 17% |
Branding, Personalization, and Content | 15% |
Templates and Themes | 10% |
User Creation and Authentication | 13% |
Adoption and Analytics | 5% |
Administration, Setup and Configuration | 25% |
Customization Considerations, and Limitations | 7% |
4. Salesforce Certified Field Service Consultant
A Salesforce Certified Field Service Consultant is someone that has to verify that the partners, consultants, and administrators have the required abilities, skills, and knowledge to work according to the requirements of Salesforce Field Service.
- Content: 60 multiple-choice/multiple-select questions and up to 5 unscored questions*
- Time allotted to complete the exam: 105 minutes (time allows for unscored questions)
- Passing score: 63%
- Registration fee: $200+ tax
- Retake fee: $100+ tax
- Prerequisites: Salesforce Administrator credential and Salesforce Service Cloud Consultant credential
The Salesforce Certified Field Service Consultant has the following experience:
- 1-2 years as a business analyst
- 1+ years in the field services industry
- 2+ years of services and support experience
Course Outline
Domain | Weightage |
Managing Resources | 16% |
Managing Work Orders | 23% |
Managing Scheduling and Optimization | 28% |
Configuring Mobility | 10% |
Managing Inventory | 8% |
Managing Assets | 5% |
Configuring Maintenance Plans | 5% |
Permissions and Sharing | 5% |
5. Salesforce Certified Marketing Cloud Consultant
A Salesforce Certified Marketing Consultant is the candidate who has the role to implement cloud marketing solutions by designing and implementing customized solutions for the customers.
- Content: 60 multiple-choice/multiple-select questions, up to 5 unscored questions*
- Time allotted to complete the exam: 105 minutes
- Passing score: 67%
- Registration fee: $200+ tax
- Retake fee: $100+ tax
- Prerequisite: Salesforce Certified Marketing Cloud Administrator credential
The Salesforce Certified Marketing Cloud Consultant has six or more months of implementation experience and/or at least five implementation projects with hands-on experience as a Salesforce Marketing Cloud Solutions Architect or similar expertise implementing Marketing Cloud and associated tools. The Salesforce Certified Marketing Cloud Consultant possesses facilitation and consultative skills at a technical level.
6. Salesforce Certified Nonprofit Cloud Consultant
A Salesforce Nonprofit Cloud Consultant is responsible to install, configure, design, and deploy Nonprofit Cloud solutions in order to maintain long-term customer relation success.
- Content: Approximately 60 multiple-choice/multiple-select questions and 5 unscored questions (Please see the note below about non-scored questions)
- Time allotted to complete the exam: 105 minutes
- Passing score: 67%
- Registration fee: $200+ tax
- Retake fee: $100+ tax
- Prerequisite: Salesforce Administrator credential
The intended audience has proven experience with installing and configuring Salesforce Nonprofit Cloud. The Salesforce Nonprofit Cloud Consultant is able to successfully design and implement Nonprofit Cloud solutions
Course Outline
Domain | Weightage |
Managing Resources | 16% |
Managing Work Orders | 23% |
Managing Scheduling and Optimization | 28% |
Configuring Mobility | 10% |
Managing Inventory | 8% |
Managing Assets | 5% |
Configuring Maintenance Plans | 5% |
Permissions and Sharing | 5% |
7. Salesforce Certified OmniStudio Consultant
A Salesforce OmniStudio Consultant is a person who is responsible for designing solutions using OmniStudio tools for long-term customer success to maintain the level of business.
- Content: 60 multiple-choice/multiple-select questions and up to 5 unscored questions*
- Time allotted to complete the exam: 105 minutes
- Passing score: 63%
- Registration fee: $200+ tax
- Retake fee: $100+ tax
- Prerequisite: None
The candidate has at least 1 year of Salesforce experience with 2 to 5 years of experience in one or more of the roles below:
- Business Analyst or Business Consultant
- Consultant/Senior Consultant
- Solution Architect
- Delivery Manager/Director
- Project, Product, or Program Manager
- UX Designer
Course Outline
Domain | Weightage |
FlexCards | 23% |
OmniScripts | 27% |
Data Tools | 23% |
Best Fit Solutioning | 27% |
8. Salesforce Certified Pardot Consultant
A Salesforce Certified Pardot Consultant is someone responsible to create and deploy Pardot solutions and the role of integration in the Salesforce platform. The primary purpose is to ensure long term customer relations.
- Content: 60 multiple-choice/multiple-select questions, up to 5 unscored questions*
- Time allotted to complete the exam: 105 minutes
- Passing score: 68%
- Registration fee: $200+ tax
- Retake fee: $100+ tax
- Prerequisite: Salesforce Pardot Specialist credential
The Salesforce Certified Pardot Consultant program is designed for individuals who have experience implementing the Pardot application and can explain Salesforce administration concepts that relate to Pardot features.
Course Outline
Domain | Weightage |
Evaluation | 17% |
Account Configuration | 20% |
Automating Business Processes | 17% |
Email Marketing | 10% |
Lead Management | 14% |
Personalizing the Prospect Experience | 8% |
Reporting, Metrics & Analytics | 11% |
Salesforce Engage | 3% |
9. Salesforce Certified Sales Cloud Consultant
A Salesforce Certified Sales Cloud Consultant has the primary role to design and deploy marketing solutions and applications and analytics that enhance the sales and productivity of a business.
- Content: 60 multiple-choice/multiple-select questions and 5 non-scored questions*
- Time allotted to complete the exam: 105 minutes (time allows for unscored questions)
- Passing score: 68%
- Registration fee: $200+ tax
- Retake fee: $100+ tax
- Prerequisite: Salesforce Administrator credential
Practice our exam dumps to pass Salesforce Cloud consultant Certification
The candidate’s expertise should include:
- Solid understanding of the consulting process
- Experience with the full project lifecycle of Sales Cloud implementations
- Strong analytical and problem-solving skills
- Deep knowledge of Sales Cloud features and functions
- Solid understanding of data management and database concepts
- Experience scoping projects
- Understanding the discovery process, including gathering and documenting requirements
Course Outline
Domain | Weightage |
Sales Practices | 11% |
Implementation Strategies | 13% |
Application of Product Knowledge | 18% |
Lead Management | 7% |
Account and Contact Management | 11% |
Opportunity Management | 10% |
Sales Productivity and Integration | 8% |
Consulting Practices | 7% |
Sales Metrics, Reports & Dashboards | 7% |
Data Management | 8% |
10. Salesforce Certified Service Cloud Consultant
A Salesforce Certified Service Cloud Consultant is someone expert to design and implement solutions in Service Cloud that ensures long-term customer relations.
- Content: 60 multiple-choice/multiple-select questions and up to 5 non-scored questions*
- Time allotted to complete the exam: 105 minutes
- Passing score: 67%
- Registration fee: $200+ tax
- Retake fee: $100+ tax
- Prerequisite: Salesforce Administrator credential
The Salesforce Certified Consultant has 2 to 5 years of experience as a senior business analyst and has developed the skills outlined below:
- Experience managing implementation projects
- Strong analytical and problem-solving skills
- Deep knowledge of Salesforce product lines
- Solid understanding of internet technologies and cloud computing
- Solid understanding of data management and database concepts
- Familiarity with the software development lifecycle
Course Outline
Domain | Weightage |
Industry Knowledge | 10% |
Implementation Strategies | 15% |
Service Cloud Solution Design | 16% |
Knowledge Management | 9% |
Interaction Channels | 10% |
Case Management | 15% |
Contact Center Analytics | 5% |
Integration and Data Management | 5% |
Service Console | 15% |
11. Salesforce Certified Tableau CRM and Einstein Discovery Consultant
A Salesforce Certified Tableau CRM and Einstein Discovery Consultant are responsible to design and deploy datasets, dashboards, support apps, and stories in Tableau CRM and Einstein Discovery.
- Content: 60 multiple-choice/multiple-select questions and up to 5 unscored questions
- Time allotted to complete the exam: 90 minutes
- Passing score: 68%
- Registration fee: $200+ tax
- Retake fee: $100+ tax
- Prerequisite: None
The Salesforce Certified Tableau CRM and Einstein Discovery Consultant generally have a minimum of one year of experience and skills across the Tableau CRM and Einstein Discovery domains, including broad knowledge of the Tableau CRM and Einstein Discovery platform and its capabilities, including dataset management, permissions and security implementations, advanced Salesforce Analytics Query Language (SAQL) coding to support querying and JSON to support dashboard creation on both desktop and mobile devices.
Course Outline
Domain | Weightage |
Data Layer | 24% |
Security | 11% |
Administration | 9% |
Tableau CRM Dashboard Design | 19% |
Tableau CRM Dashboard Implementation | 18% |
Einstein Discovery Story Design | 19% |
What is the career worth of Salesforce Consultants?
Salesforce Consultant salaries is a topic that you would be definitely curious to know about if you are planning to become a Salesforce Consultant. The ever-growing demand for Salesforce Consultants and the financial benefits offered to Salesforce greatly foster the career worth of Salesforce Consultants.
Salary of a Salesforce Consultant
The average salary of a Salesforce Consultant ranges from $85,000 to $150,000. As you become more and more experienced, your salary will increase as more skills and perfection is added to your work. The job roles offered to Salesforce Consultant are:
Job roles of a Salesforce Consultant
Typical job roles of a Salesforce Certified Business Analyst candidate may include:
Business Analyst
Business Systems Analyst
Product Owner
Platform Manager
CRM Manager
Business Process Specialist
Business Operations
Salesforce Administrator
Business Excellence Leader
Analyst, Business Consultant, or Functional Architect
Salesforce Developer
Technical Architect
Experience Designers
Experience Cloud Site Manager or Engagement Manager
Mobile Solution Designer
System Analyst
Technical Architect
Service Cloud Administrator
Field Service Operations Manager
Service Desk Manager
Read more: Market value of Salesforce certifications
What is the best way to become Salesforce Consultant Certified?
The value and importance of Salesforce certification make it the desired certification for all cloud candidates. But how to pass it? In this section, we will deal with a step-by-step process to obtain Salesforce Consultant Credentials. The major steps are given below:
- The first step is to learn about Salesforce certifications, their prerequisites, exam content, and their worth.
- Decide which consultant certification is right for you.
III. Prepare for your exam course. You may either choose to learn from online lectures or you can prepare from an instructor-led course.
- Enroll in Salesforce Consultant Certification.
- Give a final practice to your concepts.
- Take your exam and wait for the result.
Final Verdict
Salesforce Consultant certifications have become one of the most trending certifications for IT professionals. But one of the major problems that many candidates face is what the best Consultant certification to take is. This is where your interest intervenes. Check which certification matches your skills and prior knowledge. Take your desired certification and choose the best study material to successfully pass your Salesforce Consultant certification.
FREQUENTLY ASKED QUESTIONS
What is the best career in Salesforce?
The best Salesforce career is ‘consultant’. Salesforce Consultants are the core controllers of any Salesforce project. Consultants are responsible to design and manage the projects so that great benefits can be achieved with the help of the Salesforce platform.
Does a Salesforce consultant need coding?
The Salesforce Consultant does not require you to have an intense knowledge of coding. You can become a professional in Salesforce if you do not have any coding experience. However, having knowledge of coding is a plus point.
What is the difference between a Salesforce developer and Salesforce consultant?
A Salesforce developer is someone responsible to handle technology, and Java platforms used in the Salesforce environment.
A Salesforce Consultant has to work to handle the business aims and what changes must be made to increase the business output.
How many months will it take to learn Salesforce?
The Salesforce Consultant requires you to prepare for three to four months of intense study to learn all the concepts of Salesforce Consultant. Learning alone is not sufficient to become an expert in Salesforce until you gain relevant experience in Salesforce.
Can you learn Salesforce with no experience?
You cannot learn Salesforce to its full potential until you practice the concepts that you acquire in the learning. You must have hands-on experience to learn Salesforce completely.
What is the best material for practicing for the Salesforce Consultant exam?
The best material for preparing for the Salesforce Consultant exam is available at Dumpsgate. It provides you with a 99.98% pass rate and the best exam questions that ensures complete success rate.